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A week ago I went in searching for a new pick up and Ken Gonzalez helped me and my family out as much as he could! I highly recommend doing business with them! He took his time explaining everything we had questions too, some people are obviously worried and anxious about buying a new car or “it’s not going to be the right decision” but I honestly can say I finally found the car I wanted and can say I’m extremely happy with my decision! I have always loved Dodge’s pick ups and I will most definitely ...
You don’t need to do the hard sell. It just annoys people. This sign on the hand drawn line to confirm you’ll buy is something car salesmen did 30 years ago.
I own a Fiat 500C. The Service Department takes very good care of my vehicle, from routine maintenance to repairing a deflector shield underneath (didn't quite clear a rock on the road, bent it up a bit!). I trust Dempsey to keep me and my Fannie May (she's a Mint Meltaway on 4 tires!) running smoothly for years to come!
We had a wonderful experience working with Korey and Sam in sales. Also Jeremy in parts was just outstanding with his help on the Accessories that we wanted to put on it. This is the 2nd jeep we purchased from Dempsey and will be were we buy the next jeep when we need one
This was the best car buying experience we have had to date. Everyone was very pleasant, and we did not feel pressured. TJ was our contact person and I feel he provided us with ample financial scenarios, allowing us to pick the option that best fit our needs. Very pleased.
Fast, friendly, honest service. I was given a loaner as requested. The multiple issues wrong with my vehicle were addressed and what could be billed to warranty was. My car was finished in less time than anticipated and clean. Highly recommend everyone at Dempsey’s service.
Dempsey Jeep is smaller dealership that treats their customers like family. This is my third vehicle purchase from there and each time, the owner Tom, introduced himself to us and explained the benefits of buying from their dealership. I would highly recommend buying your next Jeep or Chrysler product from Dempsey’s in Plano.
I don’t give reviews very often and can’t recall ever leaving one for an auto dealership. That said, I can’t recommend Dempsey in Plano any higher. They are the best. I have never had a better automobile purchasing experience in the past 20+ years. I have wanted to own a Jeep Wrangler since I was 15. When I saw the 2021 4 door Jeep Wrangler Willys in the Snazzberry color I knew it was time to take the leap and join the fanatical owners of Jeep Wranglers. Dealing with Dempsey was night and day compared to other dealerships. They were upfront ...
First time buying a FCA product. 2021 Ram 1500 Big Horn Night Edition is what I ended up buying. The buying process was fast and smooth since I took my own financing. Corrie one of the managers is a great car salesman. I should have negotiated the price WAY better. Invoice of the Ram was $45k. I bought the truck out the door at $48k. I initially wanted to pay $45k not $48 but since I really wanted the truck I went ahead anyway. The only complaint I have is I wasn’t given a full walk around of the truck, like it’...
Didn’t feel pressured or like I was just another customer. Very responsive to my needs. Flexible with the test drive and answered all questions I had. Made the purchase process painless.
First and foremost this was by far the best experience I've had while purchasing a new vehicle. From start to finish TJ was professional, courteous and accommodating. He made purchasing a car an experience rather than a transaction and I'm thankful for his service. Leo was also a pleasure to work with as well. He was straight forward, transparent with everything and diligent in all the processes. I recommend this dealership over all others, 100%.
My wife and I had a great experience purchasing our new Chrysler Pacifica from Dempsey. Jacki and Kory were great! Both were knowledgeable, courteous, and very professional! It was a pleasure dealing with them and I would recommend them (and Dempsey) to anyone. Purchasing a new car is not my favorite thing: but they made it extremely painless! Also, Alex in service was fantastic and treated us great while taking it in for an aftermarket service. In short: a great place with great people!
I had a warning light come on. So, a quick check to find the problem. They ordered the part for next morning delivery. In and out the next morning with everything working.
Fast friendly service!
Just recently purchased a used Dodge Durango from them! By far the best experience I have had dealing with a dealership! I had the privilege of dealing with sales associate Sam she was very knowledgeable and helping with any questions I had. I will be using them for all car buying options in the near feature as well as recommending them to all my family and friends.
I’ve had problems in the past with the service center as the problem I needed fixed kept coming back. I decided to give them one more try and I brought my car in because it was making a strange sound and not starting. Jackson was the tech who worked on my car and Ive had no issues since! I’ll keep coming back and will request him to work on my car because I know he’ll do it right!
If you prefer Dodge, Chrysler or Jeep, and you live in the area, Dempsey should be your dealer.
Great experience purchasing my 2020 RAM Rebel from Dempsey with the help of John and the whole team!
Oscar was my salesman what a great guy really takes care of the customers. Everyone there was great and it was a breeze purchasing a new truck
Always great service in and out. Not all that extra stuff
Great experience. Problems at all
grat car Dealership
Very friendly and professional staff working at the service department.
Great service, answered all my questions about the service.
The staff here was great. I had purchased a van used from another dealership up north and had questions. They answered them all let me know van had a recall and that everything else was under warranty. I had a coupon for oil change but didnt kniw if it was due soon. They were honest and told me didnt need it only 1000 miles since last change.
We recently bought a Jeep Wrangler and a Chrysler Pacifica through Dempsey. We are highly satisfied with the service we received from Larry, Dwayne, Leo and Scott. This is truly what car buying should feel like. Tom, you run a great business and always make us feel like family! Thank you for making the experience stress free!
We really enjoyed buying our Jeep here. We felt right at home thanks to Corey and Tony!! They were very friendly and very helpful!!
Good customer service. Great deals on used and new vehicles. I've never had a bad experience while I was there. I would definitely return and recommend anybody who's interested in buying a new or used Jeep there. 10 Stars!
Very friendly and helpful.
Great experience. We live 2.5 hours away. We found a car online and were able to do all the negotiations over email. Also arranged all the financing online. We showed up and the car was just as advertised. The owner made sure to come by and greet us and we were in and out in no time. No extra fees or dealer install accessories to try to get more money out of us. Just a great experience. Would recommend to anyone.
My experience with Dempsey Dodge Chrysler Jeep dealer in Plano, IL was very delightful and not stressful at all. I mention that because of the time we purchased while the hectic Covid-19. Scott and John were very helpful and answered all our questions. I would definitely recommend and buy again from them. Thank you! And I most definitely love my JEEP.
Your service personnel Craig, Alex and the folks who worked on the car were quick and did a great job. The young man who rotated the tires was fast and knew what he was doing. Thanks Dempsey
Good car options, unfortunately no deal to be made.. People are very nice.. Just couldn't get the price down to where I needed it be.. We have bought 4 vehicles from there in the past..
Decided to go buy a car, and ended up and Dempsey. Dwayne was amazing and got us into our 2020 Dodge Durango! Everyone was accommodating to our work schedule and went above & beyond to keep us happy. We love our new ride, and will do business with them again!
This was our first experience working with Dempsey in Plano. We purchased a 2020 Jeep Wrangler and had a very pleasant, professional and painless process with our salesman TJ Martis. Needless to say, I would recommend them to anyone who doesn't want to be pushed into the purchase process. Thanks again to your whole team. I'll be back. Dave & Peggy Krahn Oswego
The service writers at Dempseys go way beyond what normal service writers do. Excellent customer service and are always keeping you up-to-date with the progress of your appointment.
Just needed a recall taken care of.
Tom runs a tight shop. All the guys there are top notch. I highly reccomend using them for your next vehicle transaction....
I bought my Ram new from them and they perform all the service on it as well. Very honest and respectful people and I will purchase my next Ram from them as well. Keep up the great service.
Awesomen team here. Very low pressure setting very helpful understanding of their customers needs. Will definitely be doing more business in the future with them.
I Just purchased my Familys 2rd car from Dempsey in Plano Il.... And I could not Be Happier!!! 1. SALES Dept. Treats you like your business matters!!!! Everyplace wants to make money from you, but Dempseys Staff go above and beyond to make sure that YOUR HAPPY!!!!! 2. SERVICE Dept. Is second to none..Fixed Right and Cleaner that the way you left it... This Place is Real People!!!
Great service this weekend at Dempsey. Thank you for servicing my Jeep.
Reggie was very informative, polite.
Dempsey’s service team is amazing. They are always polite and professional. They provide honest answers and do a great job with every car I have brought in.
Great people, personal, professional and helpful.
Fast courteous service
The whole staff I’ve encountered through the last couple months, were a blessing. Tom is one amazing individual as he is an owner, they don’t just treat you like another customer they listen to your needs, wants struggles etc, even if it doesn’t benefit them they understand and are there to help. I would be backed into a corner not knowing what to do if it wasn’t for Tom and his staff. Definitely recommend this car dealership, they have lots of choices as well and will suite your needs. Thanks Dempsey for everything!
Just brought my 2017 Ram 1500 in to have some work on my headlights. I must say, the staff and customer service there is second to none. Great Experience!!!