Best customer service in the
Had a great experience buying my truck with Eric. He was straightforward with zero BS. Ended up getting more for my trade-in than I thought and walked out feeling good about my purchase which rarely happens when I am shopping for a vehicle. Highly recommend Dempsy and highly recommend Eric if you want a seemless, under an hour, in and out experience.
Wife, Donna and I visited Dempsey in Plano. We drove 3 hours from Danville to get there but the trip was worth because the vehicle we viewed on the web was exactly what we were looking for. There was absolutely no sales pressure whatsoever. We purchased the vehicle and drove it home. Our sales person, Eric was great to work with and went well out of his way to quickly provide us with every scrap of information we requested. He has boundless energy and enthusiasm and couldn't sit still for more than 5 minutes. An instantly likable personality. Thank you Eric, please slow down. Jason S., the Sales Manager/Closer was congenial, had a sense of humor, and was not hard to deal with at all. No pressure tactics whatsoever. Did Dempsey make money on our trade (?), sure they did that's why they are in business. The deal we agreed to seemed fair to my wife and I and we were satisfied with the purchase. Enough said. We enjoyed kibitzing with Jason as well.....At least I did, maybe not so much my wife. Scott the F&I guy has a job I would not want. The process is tedious but Scott gave us all the information we needed and at the end even managed to get us a lower loan rate than originally suggested. Thank you Scott for finding that lower rate. All in all our experience at Dempsey was very positive. Even the owner, My Dempsey stopped and spent considerable time chatting with us on a variety of subjects. We very much appreciated his taking the time to do that. If you're looking for a good dealership with friendly, knowledgeable , people who go out of their way to assist you I would highly recommend Dempsey Dodge, Chrysler and Jeep.
Great experience at the dealer ship. Eric was very helpful, informative and friendly . It was very easy and stress free experience. I would definitely recommend this dealership to anyone.
Went yesterday and was welcomed nicely upon arriving. Was able to take out the vehicle for a test drive with Ken Gonzalez who was very helpful, friendly, and knowledgeable. I was able to go over the car as much as I wanted with ease and no pressure, which was nice. The staff I interacted with was friendly and did their best to offer me a good deal on the vehicle I tried purchasing. Unfortunately, we were unable to come to an agreement when negotiating. Will definitely be coming back if circumstances changed.
Had a great car buying experience with Larry. I highly recommended this car dealership. All the staff was friendly and made me feel comfortable. Dwayne and Leo in the financing department were very helpful getting me a great deal. If your looking to purchase a vehicle this is your one stop shop.
Had 2 keys made with key and key fob are all in one and it took over a week to be done because my jeep liberty were changed when I purchased it elsewhere. So I had to wait for a locksmith to be able to come in and give then the key code. So when I am paying the bill I ask for the key code so if I ever need any other keys made it won't take that long and the young man at the cashier/ service window get the service tech that works on my jeep and he states that he was able to figure out the code on his own. So it took over a week and $650.00 for 2 keys and programming I will make sure where ever I buy a vehicle I will check both keys before I leave.
First off while others either denied me or gave me a ridiculous interest rate Dempsey got me a fair rate for a gorgeous 3 series BMW. My man Eric hooked up the deal and Dempsey's finance guy went to back for me with the dealer. Appreciate their efforts and business. Trust me I don't write reviews but they'll get you in a car you love.