Took my '08 Wrangler in for transmission problem, Brian in service kept me updated as they diagnosed the problem and what it needed, arranged a loaner, (which was ready when I got there-just sign and go). Replacement was made quickly, everyone was professional and helpful.
Will be buying a JEEP Wrangler someday soon!
Worked with Jim Schumacher on the purchase of my daughters JEEP. Our second from him in a week. Cannot say enough about the Dempsey team. When the owner takes the time to come talk with us and thank us for our business it speaks volumes about the kind of operation he is running. I would not generally take the time to leave feedback about an auto purchase but the treatment we received on both purchases is enough for me to want to recommend the dealership to everyone.
Just bought a JEEP here and felt i was given a great deal, the staff was courteous and knowledgeable and this may be the first time I could say buying a car was enjoyable. From the sales manager to finance department to my salesman Jim Schumacher, I felt I was taken care of and am planning my next purchase already!!!
Just bought a Jeep Grand Cherokee from Dempsey. Jim Schumacher was our sales guy, he was awesome!! Answered all of our questions and was super knowledgeable about this vehicle. He has since kept in contact with us about a few minor things that are still needed. Definitely recommend him and Dempsey to everyone!!!
After visiting multiple dealerships throughout the last year and a half, Dempsey's was easily the best to work with! Jim Schumacher was our salesman, he was personable, friendly, and respectful with our budget. Jim worked to meet us at our budget and made it a quick and painless experience. The entire staff was friendly and helpful with any questions we had. Very thankful for Dempsey's and the way they do business.
Thank you Nick F for your help I will be back for my next car
Salesman Steve Procarione was great to work with and went out of his way to answer our questions. The Dempsey Dodge dealership is a pleasant environment in which to do business. I am very pleased with my new Jeep Renegade.
The customer service at this dealership is nothing short of exceptional. I was looking for a very specific truck for a certain price. Luckily they had it but I live over an hour away in Chicago. I made the drive down and to this day I am very glad I did. Everyone from the receptionist I talked to on the phone to the service department technician was very easy and pleasant to talk to. When they said they would call me back, they did every time. Also, they gladly pick up my truck from my home an hour away and leave me with a loaner until the work is complete, then they drive back and pick up their loaner vehicle and drive back. This is extremely helpful for me especially now that we have a newborn at home. A year since I bought the vehicle from Dempsey in Plano and I am still extremely pleased. The salesperson I worked with was Jim Schumacher and he is pretty much the reason I bought the truck from this dealer. He was very easy to talk to and not pushy at all. I recently needed some help regarding a recall on my truck as well as a few other things to check out and Jim was once again extremely helpful. I will definitely be returning when its time for another vehicle.
The listen, they're informative even on other brands